30-day free returns
You can return any item within 30 days of delivery for a full refund or an exchange. Items must be new and unused, in their original packaging. Returns are free — we pay the return postage.
How to return
- Email contact@saveuk.shop (or call +44 1274 742040) with your order number and the item you want to return or exchange.
- We will email you a free prepaid return label to download and print.
- Pack the item securely and send it back by post using the label.
- Once we receive and check the item, we will issue your refund to your original payment method within 5 business days, or send your exchange.
Restocking fees
There are no restocking fees.
Faulty or damaged items
If your item arrives damaged or faulty, contact us within 48 hours of delivery and we will arrange a free replacement or full refund.
Return address
SaveUK, Hall Lane, Broomfields, Bradford, England BD4 7DF, United Kingdom
This does not affect your statutory rights under the Consumer Rights Act 2015.